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/The legal stuff/Codes of Practice

The legal stuff

The legal stuff

Codes of Practice

We have a duty of care to all of our customers to ensure their needs are met, and that information about our services are accessible and understandable.

The Codes of Practice below provide a description of the service you can expect from us, and practical advice if you have any difficulties.

Our codes are also available in both large print and audio cassette upon request.

Dog-eared document iconPaying your bills (PDF, 153.3 Kb)