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Help with Meter Readings

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It’s quick and easy to submit a meter reading through your online account or our new Ecotricity app

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Help Guides

Related FAQs

Submit a Business Meter Reading

If you're a business customer, please use the button below to submit your meter readings.


Submit a Microtricity Meter Reading

If you're part of Ecotricity's Microtricity scheme for customers who export green energy, please submit your readings using the button below.

Can't find an answer to your question?

Send an email to, our average response time for email and app queries is 2 working days.

If you would like to speak with someone, give us a call on 0345 555 7 100

Monday to Friday 9:00 - 19:00

Saturday and Sunday 9:00 - 17:00

Prefer to phone a landline? Call 01453 761482

Alternatively, if you are a business customer, please contact

Smell gas? Call the National Gas Emergency Service on 0800 111 999