Technology supporting Radio Teleswitch is being phased out and planned to end in June 2025.
If your current electricity meter switches between peak and off-peak tariff rates, such as Economy 7 or 10, or it automatically turns on heating or hot water you’ll need to upgrade your meter to the latest smart meter which can support this going forward. This upgrade is free of charge.
Radio Teleswitch FAQs
Radio Teleswitching Service (RTS), it is a long wave radio signal, that allows your meter to switch between peak and off-peak tariffs and controls your heating and hot water.
The nationwide RTS switch off date is planned for 30 June 2025.
We, or our 3rd party engineers from Calisen or AES, will contact you to arrange meter exchange. You might have RTS meter if:
There is a boost button on your meter
There is a separate switch box next to your meter
You have an on peak and off peak tariff i.e. Economy 7 or 10
Your home is heated by electric or storage heaters.
Some set ups are more complex than others and we’ll need extra time to plan your exchange. You should hear from us soon. We might contact you asking for photos of your meter and wiring.
Your heating and hot water might be affected and left continually off or on. We want to avoid this situation so please book your appointment as soon as you hear from us.
We’ll install new generation smart meter (SMETS2).
You can find more about smart meters here.
Our Meter Operators will be in touch to exchange your meter, please book your appointment as soon as you hear for them.
If you have any questions, please get in touch by emailing MeteringQueries@ecotricity.co.uk or calling 0345 555 7100.